You must be on a computer to do this:

  1. Login to
  2. At the top right, click Account
  3. Click Your Orders
  4. Click on the order that you want to edit
  5. Under any item you’d like to edit replacements for, click Replacement Options
  6. Choose the best replacement option for you

If any of your items are out of stock, your shopper will confirm them with you to make sure you’re okay with the replacements. Your shopper will contact you based on the preference (text, call or not at all) you selected when you placed the order. You will also get a text message which allows you to approve replacements online without a call from your shopper.